Veridian Homes has been recognized by Avid Ratings as the No. 1 builder in the Midwest for customer experience for 2012. The company topped all Midwestern builders in the study with an Avid Index Score of 276 points (out of a total 300 points) as rated by their customers. Over 96% of their home buyers said they would recommend Veridian Homes to family and friends.
An article profiling Veridian Homes and its survey results will be published on AvidBuilder.com, an online, content-rich resource for housing news and information.
Now in its ninth year, the Avid Award is the leading industry-sponsored award program honoring the best builders in the U.S. for delighting homeowners. The awards include the Avid Diamond Award, which recognizes the No. 1 builder in the U.S.; the Avid Gold Award, which recognizes the No. 1 builder in a U.S. region; and the Avid Benchmark Award, which honors up to two builders in a region that rank among the top 25% nationwide for customer experience.
Founded in 2003, Avid Ratings is a full-service customer loyalty management firm, providing customer loyalty research, organizational strategies, employee training, and proprietary solutions to the home building industry. Serving over 50 companies in Canada and over 220 companies in the U.S., Avid Ratings maintains the largest homebuyer survey database in the home building industry. Avid assesses homebuyers' experiences and then provides focused business solutions and training to improve referrals, margins, and long-term customer loyalty.