We know that we build top-quality homes - we have the awards to prove it. But it's making our customers happy that really drives us to do what we do. And our customer satisfaction rating of 98 percent ensures that our homeowners really are as happy as they say. We love hearing from our customers and are delighted to share their feedback. If you have feedback of your own, you can let us know using our online feedback form here.
Building ProcessVeridian Homes customers describe their experiences throughout the building process.
Design Studio SelectionsVeridian Homes customers describe their experiences at the Design Studio.
Home WalkthroughsVeridian Homes customers describe how their home walkthroughs went.
The Veridian Experience:
The Veridian experience was far better than we ever expected. Everyone that we met with was so supportive and welcoming. Veridian has really looked into all aspects of the home building and buying process and makes it enjoyable for new home buyers like us!
Douglas and Katherine, The Heritage
Best Customer Service:
I have to admit that this was the best customer service that we have ever had. This is the third new house (out of five homes total) that we have purchased. Veridian has been, by far, the most pleasant experience that we have had.
Jack, Cathedral Point
Willing to Help:
My father is normally whom I would default to for construction advice, but in moving to Wisconsin his guidance was states away. My Personal Builder managed to fill that void completely. He was so forthcoming, and he even provided his cell phone number so my father could ask any questions he had. This meant a lot to my entire family.
Katie and Mark, Cathedral Point
Team of Professionals:
The team of professionals is Veridian Homes, not in person but in standards, performance, and the desire to do the right thing. Not just when they think someone is watching but all the time every day.
Doyle and Paula, North Cape Commons
Making our Dream Come True:
While the house is wonderful and will be an excellent place to raise our family, we are writing to extend our gratitude and appreciation to the exceptional team of individuals responsible for making our dream come true.
Tom and Megan, Smith’s Crossing
Built Just for Us:
We are so glad that we chose to build with this company. Everyone we worked with at Veridian was helpful, knowledgeable, and enjoyable. The customer service we received was more than we could have hoped for. We found the package of quality, workmanship, and value unmatched by others. It was so exciting to be able to take a great plan and make it personal so that it works for our lifestyle. We are excited to move into the Veridian house that was built just for us.
Vince, Julie, and Gavin, Coyle Highlands
Every Step of the Way:
Evening, morning, afternoon - it did not matter - our New Home Specialist was there and answered any questions we had. This helped us every step of the way - all the way to making an offer on a Martin home plan in Grandview Commons!
Paul and Rebecca, Grandview Commons Condos
Comfortable and at Ease:
Working with our Construction Manager and Customer Relations Representative was a great pleasure. They are both very hardworking, dependable, and honest people to work with. They made us feel so comfortable and at ease with the whole process. We would highly recommend them to anyone.
Jason and Heather, Gardens at Willowbrook
The Design Studio Makes the Difference:
The Design Studio is an amazing place. We visited it several times before and after our visit with our Design Coordinator. The availability of the design studio is one of the key reasons we chose to build with Veridian.
Rick and Julie, Liberty Place
Setting the Example Nationwide:
Veridian Homes is a company dedicated to being a model of excellence for builders throughout the nation for its green-driven, quality-focused approach to home building, its dedication to customers, and its employee empowerment.
Frank, NHQ programs
The Expression Home:
Our Construction Manager was outstanding to work with. He was helpful and friendly. Our Design Studio Consultant was outstanding as well. Our New Home Specialist was also wonderful. Plus, the Expression Home was a great option! We loved being able to choose our own selections and make changes and additions.
Victoria, Grandview Commons
Dedicated to Improving the Home-Building Profession:
Veridian Homes is a well-respected and nationally recognized home builder. There are very few companies that have dedicated so much time and energy to incorporating green building practices into their homes and communities, and utilized best management practices to continually improve their operation and business efficiencies.
Chip, Shea Homes Colorado
It is my opinion that Veridian Homes is an extraordinarily well-managed home-building business that virtually sets the bar for others in almost every area. In fact it has been a pleasure working with Veridian. It is a company of fun, hardworking, well-intentioned people who work with a uniform vision and produce outstanding results.
Serge. The Potomack Group
Guaranteed Sale Program:
Everyone at Veridian was pleasant, helpful, and obviously committed to helping me create exactly the home I wanted. I especially appreciated the Guaranteed Sale Program that guaranteed the sale of my previous home. I don't think I would have built again without that "safety net." The Veridian staff was wonderful; I can't say enough good things about everyone I encountered. KUDOS to the whole Veridian team - my Construction Manager was awesome, and my New Home Specialist was terrific!
Valerie, Ice Age Falls
We Want to Know
Veridian wants your feedback. In fact, we ask your opinion on home building and buying after you close on your home and just prior to your first anniversary. We use that information to continuously innovate our homes and provide features that are important to you. In national surveys conducted by Avid Rating, a consulting firm that specializes in research for the home building industry, Veridian customer satisfaction measures are consistently above the top 10% of the builders analyzed. In fact, total homebuyer satisfaction is over 98%. Click here to see what our homeowners say about us.