As a Veridian homeowner, you enjoy access to easy, hassle-free service calls. Requesting service is simple. Simply fill out the form below, and our customer relations department will contact you as soon as possible, and no later than the end of the next business day. Service requests sent via email will be checked Monday to Friday during normal business hours.
For Madison-area emergency requests during normal business hours (Monday-Friday, 8am to 5pm), please call the Warranty Help Desk at 1-608-226-3001. For Madison-area emergency requests outside of normal business hours, please call our Emergency Call Center at 1-608-226-3001 and press '2'.
For Milwaukee-area emergency requests during normal business hours (Monday-Friday, 8am to 5pm), please call the Warranty Help Desk at 1-262-250-0882. For Milwaukee-area emergency requests outside of normal business hours, please call our Emergency Call Center at 1-262-250-0882 and press '2'.
Many common questions are addressed in the Veridian Home Guide you received during your closing. This helpful resource includes your Homeowner's Manual, Limited Warranty Standards, Home Maintenance and Use Guide, and Manufacturers’ Warranties for materials and equipment specific to your Veridian home.Maintenance and Use Manual Download
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